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You can create a family or guarantor login account that will allow you to access selected family members' health information within the same login account. "Family" access gives you the same access to patient information and actions as you do with your own patient web portal account. "Guarantor" access gives you the ability to view contact and billing information and make payments on the patients' behalf.

1. In order to setup an account of this nature, the patient to which you are requesting access will need to log in to their patient web portal account and grant access using the following steps. If you know the login information for this patient, such as your child, log into their web portal account.
2. Go to the "My Profile" tab and click on "Family/Guarantor Access."
3. Enter the e-mail address of the family member and click on "Go."
4. Select an Account Type of "Family" or "Guarantor", fill in the required fields, and click on "Submit."
5. A temporary password will appear in a pop up screen. Write this password down and forward it to the family member, as it will not be available after clicking on "ok."
6. The family member's name will then be listed under the "Family" or "Guarantor" section at the top of the screen.
7. To edit or remove this family member's access, click on the family member's name at the top of the screen.
8. To sign into this family or guarantor account, check the "Sign in to your family or guarantor account" box on the Sign In screen, type in your email address and password, then click Sign In. Once singed in, you must change your password and accept the terms and conditions to view the account.

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The "FOLX" alerts program offers appointment, billing, lab result, and general announcements via SMS on your cell phone. Message and data rates may apply. Text STOP to 28309 in order to cancel your participation in the program at any time. Text HELP to 28309 for support needs. Alerts 1 message per request. As the program will involve the transmission and use of your personal information, it is subject to FOLX's Privacy Policy, which is available HERE, and to Patient Portal Terms and Conditions, which are available HERE. Service is available on ACS Wireless, AT&T, Alltel, Appalachian Wireless, Bell Mobility, Bluegrass Cellular, Boost (iDEN), Boos Unlimited (CDMA), Cellcom, Cellular One from Dobson, Cellular One of East Central Illinois, Cellular South, Centennial Wireless, Cincinnati Bell, Cricket Communications, Fido, GCI Communications, Golden State Cellular, Illinois Valley Cellular, Immix Wireless, Inland Cellular, MTS Mobility, MetroPCS, Nex-Tech Wireless, Rogers Wirless, SaskTel Mobility, Sprint, T-Mobile, Telux Mobility, Thumb Cellular, U.S. Cellular, Unicel, United Wireless, Verizon Wirless, Viaero Wireless, Virgin Mobile, Virgin Mobile USA, West Central Wirless, and nTelos Wirless and is subject to their terms of service. FOLX alerts may change or end the program at its discrection.